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NER
Network Effectiveness Ratio (NER) measures the ability of a network to deliver a call successfully. NER differs from ASR as it does not take into account busy signals, ring -> no answer and other call failures due to user behavior. NER % Formula: ...
SDR
SDR (Short Duration Ratio) is the percentage of calls that are less than 6 seconds in duration.
MOS
MOS (Mean Opinion Score) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing the overall quality of a stimulus or system.
Termination-Customer Relationship Configuration
A Relationship is a network configuration between your company and your customers or vendors. By creating a Relationship, you will set up the routing logic and rates that enable you to capitalize on the phone calls made on your network. A ...
NAT
NAT (Network Address Translation/Translator) is a method of remapping an IP address space into another by modifying network address information while in transit across a traffic routing device. NAT helps improve security and decrease the number of IP ...