HCVoice

1. HCVoice Service Provider Session Commitment:
   
1. a.k.a Peeredge CloudSwitch Ports + PECS fees and Charges
   
2. HCVoice Service Provider (SP) is a service provider-tailored voice solution that allows carriers and MSPs to optimize voice connectivity commerce. The HCC platform enables providers to create, manage, monitor, and bill customer connectivity offerings. It also allows providers to manage corresponding supplier connectivity, performance and costs all within a single solution. HCVoice SP is tailored to seamlessly integrate voice applications into offerings that service providers can quickly take to market.
   
1. Related Billing/Invoice items: HCVoice Service Provider Microsoft Teams Users
   
   
2. HCVoice Service Provider Session Bursting:
   
1. HCVoice Service Provider (SP) Session Bursting is the amount of sessions the customer consumes over the committed number of sessions purchased as part of the HCVoice Service Provider Session Commitment. The bursting is billed on the 98th-percentile method and billed at the same rate as the Session Commitment Rate. 
   
   
3. HCVoice Service Provider Premise Deployment:
   
1. HCVoice Service Provider (SP) must be deployed either in a 46 Labs Hosted Environment or in a Premise-based environment. We support deployments inside public clouds and private premise environments. Each premise based install is monitored by 46 Labs for uptime and performance. Command and control and analytics data is securely transmitted back to the 46 Labs Cloud and stored inside a customer’s hosted dedicated Reasoning Manager (RM). Multiple premise-based or hosted environments can be controlled from a single dashboard within HCVoice SP. 46 Labs is not responsible for troubleshooting premise-based connectivity or call-quality issues. If connectivity is lost between the premise-based installation and the 46 Labs cloud, the customer’s deployment will continue to operate without the ability to make routing changes or analytics until such time that the connectivity is restored. 
   
   
4. HCVoice Service Provider Hosted Deployment (DAL1 and IAD1):
   
1. HCVoice Service Provider (SP) must be deployed either in a 46 Labs Hosted Environment or in a Premise-based environment. We support deployments inside public clouds as well as private premise environments. Each hosted install is monitored by 46 Labs for uptime and performance and hardware or connectivity issues are troubleshooted and remedied by the 46 Labs data center staff. 
   
2. Each HCVoice Service Provider (SP) hosted deployment is a private dedicated cloud environment which is only occupied by a single customer. There are no shared switching resources and no noisy neighbor issues inherent with shared cloud environments. 
   
3. Command and control as well as analytics data is securely transmitted back to the 46 Labs Cloud and stored inside a customer’s hosted dedicated Reasoning Manager (RM). Multiple premise-based or hosted environments can be controlled from a single dashboard within HCVoice SP. 46 Labs is not responsible for troubleshooting premise-based connectivity or call-quality issues, but will assist customers with hosted deployments. 
   
   
5. HCVoice Service Provider Hosted Media Sessions:
   
1. HCVoice Service Provider (SP) Hosted Media Sessions is a service coupled with an HCVoice SP Hosted Deployment, which provides a managed bandwidth solution for the processing of media anchored phone calls through the 46 Labs Datacenter environment. Media anchoring allows SP customers to hide the topology of vendor endpoints in a call path. Additionally, it allows interface bridging between multiple HCVoice SP Zones. For instance, if an HCVoice SP Hosted Deployment customer wishes to bridge calls from a public IP to a private MPLS network, it will require media anchoring. 
   
   
6. Managed Information Service:
   
1. A Managed Information Service is any service that 46 Labs supplies to customers, which involves the distribution of a datasource. An example of a Managed Information Service is a hosted LNP service.
   
   
7. HCVoice Enterprise Session Commitment:
   
1. HCVoice Enterprise is an enterprise tailored voice solution that allows businesses to orchestrate voice connectivity across multiple environments and service providers. The HyperConverged Connectivity™ (HCC) platform enables enterprises to manage, monitor, and cost connectivity across a worldwide network of site locations, service provider engagements, cloud service providers (Microsoft Teams™, Zoom™, Cloud Contact Centers, Twilio™, etc.),  as well as the 46 Labs Ecosystem of service providers.
   
1. Related Billing/Invoice items: HCVoice Enterprise Microsoft Teams Users
   
   
8. HCVoice Enterprise Sessions Bursting:
   
1. HCVoice Enterprise Session Bursting is the amount of sessions the customer consumes over the committed number of sessions purchased as part of the HCVoice Service Provider Session Commitment. The bursting utilization is calculated based upon the peak sessions consumed over the Session Commitment and billed at the same rate as the Session Commitment Rate. 
   
   
9. HCVoice Enterprise Premise Deployment:
   
1. HCVoice Enterprise must be deployed either in a 46 Labs Hosted Environment or on Premise-based equipment. We support deployments inside public clouds, private clouds and private premise-based environments. Each premise based install is monitored by 46 Labs for uptime and performance. Command and control and analytics data is securely transmitted back to the 46 Labs Cloud and stored inside a customer’s hosted dedicated Reasoning Manager (RM). Multiple premise-based or hosted environments can be controlled from a single dashboard within HCVoice SP. If connectivity is lost between the premise-based installation and the 46 Labs cloud, the customer’s deployment will continue to operate without the ability to make routing changes or analytics until such time that the connectivity is restored.
   
   
10. HCVoice Enterprise Hosted Deployment (DAL1 and IAD1):
    
1. HCVoice Enterprise must be deployed either in a 46 Labs Hosted Environment or in a Premise-based environment. We support deployments inside public clouds as well as private premise environments. Each hosted install is monitored by 46 Labs for uptime and performance and hardware or connectivity issues are troubleshooted and remedied by the 46 Labs data center staff.
   
2. Each HCVoice Enterprise hosted deployment is a private dedicated cloud environment which is only occupied by a single customer. There are no shared switching resources and no noisy neighbor issues inherent with shared cloud environments. 
   
3. Command and control as well as analytics data is securely transmitted back to the 46 Labs Cloud and stored inside a customer’s hosted dedicated Reasoning Manager (RM). Multiple premise-based or hosted environments can be controlled from a single dashboard within HCVoice Enterprise. 46 Labs is not responsible for troubleshooting premise-based connectivity or call-quality issues, but will assist customers with hosted deployments.
   
   
11. HCVoice Enterprise Media Gateway (EMG):
    
1. HCVoice Enterprise Media Gateway (EMG) is a next generation intelligent TDM to VoIP gateway. The HCVoice EMG is field expandable from 4 to 16 PRIs and has dual redundant power supplies and management control units. It provides robust VoIP and FoIP services and has native modem and voice recognition capabilities. 
   
1. 4-port, 8-port, 12-port, or 16 port
   
2. HCVoice Enterprise Media Gateway (EMG) supports a range of signaling protocols, including ISDN, IMS and SS7 as well as SIP, SIP-T and T.38. It can be field deployed in service provider environments, call centers, large-scale enterprise networks datacenter and branch offices. The HCVoice EMG is natively integrated into the 46 Labs HyperConverged Connectivity (HCC) platform of services.
   

HCData

1. HCData ER-User Client:
   
1. HCData ER-User Client (ER-User) is a next generation software-defined edge gateway client application. It natively runs the HCData Software Defined Networking (SDN) software and supports all SDN IP protocols, including MPLS, BGP, OSFP, RIP, VLAN Tagging and NAT. It can natively transport Layer-2 and Layer-3 traffic and supports both point-to-point connections as well as point-to-multipoint meshing.  It's designed to operate inside the 46 Labs HyperConverged Connectivity (HCC) platform and can carry voice, video and data between branch locations, remote users running the HCData Application, Cloud environments, and Datacenters. The  ER-User can overlay an existing IP network, be integrated into it or be used to form a wholly new routed or bridged network, all controlled and monitored within the HyperConverged Portal. All traffic transported between endpoints is encrypted using 256-bit end-to-end encryption and layer-2 multipath, multicast, and bridging capabilities are supported as is failover between transport provider edges. 
   
1. It currently supports Linux, Windows OS, Mac OS, Max IOS, and Android OS.
   
   
2. HCData ER-VM Virtual Device:
   
1. HCData ER-VM Virtual Device (ER-VM) is a next generation software-defined edge gateway virtual machine (VM). It natively runs the HCData Software Defined Networking (SDN) software and supports all SDN IP protocols, including MPLS, BGP, OSFP, RIP, VLAN Tagging and NAT. It can natively transport Layer-2 and Layer-3 traffic and supports both point-to-point connections as well as point-to-multipoint meshing.  It's designed to operate inside the 46 Labs HyperConverged Connectivity (HCC) platform and can carry voice, video and data between branch locations, remote users running the HCData Application, Cloud environments, and Datacenters. The ER-VM can overlay an existing IP network, be integrated into it or be used to form a wholly new routed or bridged network, all controlled and monitored within the HyperConverged Portal. All traffic transported between endpoints is encrypted using 256-bit end-to-end encryption and layer-2 multipath, multicast, and bridging capabilities are supported as is failover between transport provider edges.
   
1. It currently supports VMWare, Hyper-V, AWS, Azure, Google Cloud and Oracle Cloud.
   
   
3. HCData ER-8XG Datacenter Device:
   
1. HCData ER-8XG Datacenter Device (ER8XG) is a next generation software-defined edge gateway device. It natively runs the HCData Software Defined Networking (SDN) software and supports all SDN IP protocols, including MPLS, BGP, OSFP, RIP, VLAN Tagging and NAT. It can natively transport Layer-2 and Layer-3 traffic and supports both point-to-point connections as well as point-to-multipoint meshing.  It's designed to operate inside the 46 Labs HyperConverged Connectivity (HCC) platform and can carry voice, video and data between branch locations, remote users running the HCData Application, Cloud environments, and Datacenters. The ER12 can overlay an existing IP network, be integrated into it or be used to form a wholly new routed or bridged network, all controlled and monitored within the HyperConverged Portal. All traffic transported between endpoints is encrypted using 256-bit end-to-end encryption and layer-2 multipath, multicast, and bridging capabilities are supported as is failover between transport provider edges.
   
1. Related Billing/Invoice items: HCData ER-12 Branch Device, HCData ER-4 SOHO Device, HCData Device Accessory Equipment
   

ECO Connectivity

1. ECO US/Canada SIP Trunk Session Commitment:
   
1. ECO US/Canada Sip Trunking is a next generation voice session capable of delivering inbound and outbound SIP Voice Service. There are no usage charges for local inbound voice service and long distance and toll-free charges are only billed at carrier rounding increments, not rounded up.
   
   
2. ECO US/Canada SIP Trunk Bursting:
   
1. ECO US/Canada Sip Trunk Bursting is billed based upon the pricing tier of the SIP Trunk Session Commitment. As a matter of example, if a customer’s committed session rate is $8.00 per session, any bursting that happens over their committed sessions is priced at $8.00.
   
   
3. ECO International SIP Trunk Session Commitment:
   
1. ECO International SIP Trunking is a next generation voice session capable of delivering inbound and outbound SIP Voice Service. In most markets, there are no usage charges for local inbound voice service and long distance and toll-free charges are only billed at carrier rounding increments, not rounded up.
   
   
4. ECO International SIP Trunk Bursting:
   
1. ECO International  Sip Trunk Bursting is billed based upon the pricing tier of the SIP Trunk Session Commitment. As a matter of example, if a customer’s committed session rate is $8.00 per session for a given market, any bursting that happens over their committed sessions is priced at $8.00.
   
   
5. ECO US/Canada Long Distance Usage:
   
1. ECO US/Canada Long Distance is a fully-managed Ecosystem of HCVoice-certified service providers with long distance connectivity in the United States and Canada. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for US/Canada enterprise workloads.
   
   
6. ECO International Long Distance Usage:
   
1. ECO US/Canada Long Distance is a fully-managed Ecosystem of HCVoice-certified service providers with long distance connectivity throughout the world. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for international enterprise workloads.
   
   
7. ECO US/Canada Toll-Free Usage:
   
1. ECO US/Canada Toll-Free is a fully-managed Ecosystem of HCVoice-certified service providers with toll-free connectivity in the United States and Canada. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for US/Canada enterprise workloads.
   
   
8. ECO US/Canada Local DID:
   
1. ECO US/Canada Local DID is a fully-managed Ecosystem of HCVoice-certified service providers with numbering resources in the United States and Canada. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for US/Canada enterprise workloads.
   
   
9. ECO US/Canada Toll-Free DID:
   
1. ECO US/Canada Toll-Free DID is a fully-managed Ecosystem of HCVoice-certified service providers with toll-free numbering resources in the United States and Canada. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for US/Canada enterprise workloads.
   
   
10. ECO International Local DID:
    
1. ECO International Local DID is a fully-managed Ecosystem of HCVoice-certified service providers with numbering resources in various countries throughout the world. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for international enterprise workloads.
   
   
11. ECO International Toll-Free DID:
    
1. ECO International Toll-Free DID is a fully-managed Ecosystem of HCVoice-certified service providers with toll-free numbering resources in various countries throughout the world. Through quality and cost-optimized artificial intelligence (AI) and machine learning (ML), the Ecosystem automatically routes around upstream issues and maintains a consistent cost-basis for international enterprise workloads.
   
   
12. ECO US/Canada E911 Surcharge:
    
1. ECO US/Canada E911 is a fully-managed solution for Enhanced 911 (E911) service within the United States and Canada. Each enterprise must assign a unique service address to all phone numbers that are capable of dialing outbound 911. Note: not all DIDs may be equipped for outbound dialing, so not all DIDs need E911 services enabled. However, each registered endpoint that makes outbound calls is required to have an E911-enabled DID and physical address association.
   

Switchray

1. Software Maintenance Fees: Support
   
1. PE-4000
   
2. PE-4500
   
3. PE-5000
   
4. PE-6000
   
2. Licensed Software: License Fees
   
1. PE-4000 (includes the hosted version PE-4000-H)
   
2. PE-4500 (includes the hosted version PE-4500-H)
   
3. PE-5000 (includes the hosted version PE-5000-H)
   
4. PE-6000 (includes the hosted version PE-6000-H)