PPM

The PPM acronym stands for Profit Per Minute.

Various reports in the Reporting menu will show profit per minute so that you can maintain necessary margins.

• Related Articles

• Reporting

  This article will describe the Reporting tools and functions available from the Reporting menu. Generating Graphs To generate a graph for the reports available through the Reporting menu, you will need to: Navigate to your required reporting page ...

• Profit Protection

  Profit Protection: Refers to the ability to set various methods of profit protection at the route plan level and/or​ vendor level either by percentage or by per minute profit. The per minute or percentage value can be set as a positive, neutral (0) ...

• RM

  The RM (Reporting Manager) is the main database component which contains all customer data and reporting data generated from CDR processing.

• PRV

  PRV (Predictive Routing Value) refers to the process of using known historical behavior of each customer as it relates to each vendor and then using that scoring system to determine the optimal routing order. PRV scoring is made up of 3 primary ...

• Latest Push List for PE/ECO

  August 2022 Push List: DNC List: The National Do Not Call Registry is a list of phone numbers from consumers who have indicated their preference to limit the telemarketing calls they receive. The DNC list will be loaded into a 46 Labs managed ...