RM

RM

The RM (Reporting Manager) is the main database component which contains all customer data and reporting data generated from CDR processing.
    • Related Articles

    • Reporting

      This article will describe the Reporting tools and functions available from the Reporting menu. Generating Graphs To generate a graph for the reports available through the Reporting menu, you will need to: Navigate to your required reporting page ...
    • Termination-Customer Relationship Configuration

      A Relationship is a network configuration between your company and your customers or vendors. By creating a Relationship, you will set up the routing logic and rates that enable you to capitalize on the phone calls made on your network. A ...
    • Origination-Customer Relationship Configuration

      A Relationship is a network configuration between your company and your customers or vendors. By creating a Relationship, you will set up the routing logic and rates that enable you to capitalize on the phone calls made on your network. An ...
    • UI

      The UI refers to the web-based User Interface (WebUI). Runs on top of the RM (Reporting Manager). Handles data on the client-side.
    • DB

      The DB (Data Binding) is the switch's local copy of all data cached from the RM every minute. TM/TS query the data binding for all data required to make routing decisions.