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Origination-Customer Relationship Configuration
A Relationship is a network configuration between your company and your customers or vendors. By creating a Relationship, you will set up the routing logic and rates that enable you to capitalize on the phone calls made on your network. An ...
Termination-Customer Relationship Configuration
A Relationship is a network configuration between your company and your customers or vendors. By creating a Relationship, you will set up the routing logic and rates that enable you to capitalize on the phone calls made on your network. A ...
RM
The RM (Reporting Manager) is the main database component which contains all customer data and reporting data generated from CDR processing.
Robocall Mitigation
In Compliance with Robocall Mitigation we have added multiple options to block ANIs based on known historical behavior: ASR, ACD, SDP/SDR. Although none of these statistics could be considered conclusive evidence of robocalling, they could be ...
PRV
PRV (Predictive Routing Value) refers to the process of using known historical behavior of each customer as it relates to each vendor and then using that scoring system to determine the optimal routing order. PRV scoring is made up of 3 primary ...