Generating Graphs

To generate a graph for the reports available through the Reporting menu, you will need to:

1. Navigate to your required reporting page
   

E.g. Reporting > Relationship Performance Report

2. To create a graph, click on the value from the column you are reporting on
   

3. The graph will be generated in a pop-up window
   

Note: This only applies to values that can be measured across time. 

Selecting the Reporting Time Frames

Perimeter offers multiple ways of determining the time frames for generating reports:

1. Using the predetermined time frame buttons
   

2. Using the Calendar tools
   

Note: Some reports do not have time frame filters, such as the ANI Performance Report

Selecting Time Frames with the Predetermined Buttons

Click on one of the available time frames which are located at the left of the reporting pages. The report will be generated again with the new time frame applied.

To display recent information, the following time frames are available as buttons:

• Today: from midnight (12:00 am) to the current time
  

• Yesterday: from midnight (12:00 am) previous day to the end of the previous day (11:59 pm)
  

• Last Week: from 7 days ago (12:00 am) to the current time
  

• Last Hour: from the beginning of the current hour to the current time
  

• Last 15 minutes: 15 minutes earlier than current time
  

• Last 10 minutes: 10 minutes earlier than the current time
  

While you cannot make the time frame longer using those predetermined buttons, you can zoom in on graphs. We recommend selecting a wider time frame and zooming in your required time window.

Selecting Time Frames with the Calendar Tools

You can choose specific dates and times for the reporting time window using the Calendar Tools. Those are located on the right of the reporting pages.

To select a Time Frame only with calendar dates

1. Click on the boxes containing the dates to open a calendar view
   

2. Choose the ‘from’ date by clicking on a date
   

3. Choose the ‘to’ date by clicking on a later date
   

4. Click on Generate
   

A new report will be generated for the new time window.

To further narrow the scope, select a Time Frame with calendar dates and times:

1. Click on the left box containing the date and to open a calendar view
   

2. Choose the ‘from’ date by clicking on a date
   

3. Click on Select Time to toggle the time picker
   

4. Choose the ‘from’ time by clicking on a time
   

5. Press on OK
   

6. Choose the ‘to’ date by clicking on a later date
   

7. Click on Select Time to toggle the time picker
   

8. Choose the ‘to’ time by clicking on a time
   

9. Press on OK
   

10. Click on Generate
    

Zooming in on Graphs

The default view in the Dashboard Reports is set to view 24 hours. There are multiple ways to zoom in, such as:

1. Using the Zoom buttons located on the left side of the reporting tool
   

2. By selecting the area you want to zoom on the graph
   

3. Using the interactive controller at the bottom to select the area you want zoomed
   

Dashboard

In the Dashboard, you are able to view high-level graphs and key measurements which display the most recent data.

Key Performance Indicator Headings

Dashboard

At the top of the Dashboard page, you can see the following KPI data:

• Daily Minutes - Number of minutes used by customers in the last day
  

• Daily Attempts - Number of successful attempts made by customers in the last day
  

• Daily Profit - Amount of profit made in the last day
  

• Daily Margin % - The margin made in the last day as a percentage
  

• Daily PRV - Predicted Routing Value 
  

• Daily ASR - The answer-seizure ratio for the last day; the percentage of telephone calls which are answered
  

• Daily ALOC - The average length of conversation for the last day
  

Dashboard Graphs

Dashboard

Note: These graphs only display data for the previous 6 hours.

On the graph, you can view data from:

• The current day: Green line
  

• The previous day: Blue line
  

• Seven days ago: Red line
  

The following graph reports are available:

• Termination Minutes -  describes the conversation minutes associated to the Termination Relationships
  

• Origination Minutes - describes the conversation minutes associated to the Origination Relationships
  

• Termination Attempts - describes the number of initiated calls associated to Termination Relationships
  

• Origination Attempts - describes the number of initiated calls associated to Termination Relationships
  

• Ports - describes the total number of ports used at specified times
  

• CPS - describes the number of calls which has a carrier pre-selected
  

• Profit - describes the total amount of profit made at specified times
  

Reporting Menu

From the Reporting menu, you can create bespoke reports for a variety of metrics. The reports generated here have the following functionality:

• Determine the time frames for creating a report
  

• Create a graph based on individual metrics attributed to a relationship such as profit, revenue, filters, and duration.
  

• Export all reports as a comma separated value (.csv) file
  

• View the performance from both a Customer and a Vendor perspective
  

Relationship Performance Report

Reporting > Relationship Performance Report

Note: to generate a graph from a metric, simply click on the value that you are reporting on (1). A pop-up window containing an interactive graph will appear.

The Relationship Performance report is a comprehensive reporting system which can generate graphs for individual metrics from all type of relationship configurations, such as: 

• Termination-Vendor Revenue Generation
  

• Origination Capacity - Customer Signaling Ports
  

From the Relationship Performance Report Dashboard, you can:

1. Choose between the Vendor and Customer perspectives using the drop-down menu located at the top left of the page.
   

2. Switch between different types of reports using the tabs located at the top right of the page
   

3. Select the Time Frames for generating the report
   

1. Using the Calendar Tools
   

2. Using the pre-configured time frame buttons
   

4. Export the report as a .csv file
   

5. Generate graphs for each available metric
   

Termination / Origination Tabs

Reporting > Relationship Performance Report 

The tab reports on the following metrics:

• Attempts - attempted calls
  

• Completes - completed calls
  

• Minutes - minutes completed on calls; determined by the rounding value chosen during the relationship configuration 
  

• ASR % - The answer-seizure ratios; the percentage of telephone calls which are answered
  

• ALOC - Average length of calls in minutes
  

• Revenue - amount of revenue generated in the specified time frame
  

• Cost - amount of cost supported in the specified time frame
  

• Profit - amount of profit generated in the specified time frame for
  

• Margin % - difference between the profit and the cost expressed as a percentage
  

• PPM - Profit Per Minute
  

• PRV - Predictive Routing Value
  

• NEPR % - Not Enough Profitable Routes as a percentage; If you have Profit Protection toggled ON and the system does not find a profitable route, the call will not connect but will be route advanced with the 503 SIP code
  

• SDR % - Number of calls with a duration of under 6 seconds
  

• MOS - Mean Opinion Score; auto-generated by Perimeter
  

• LCR Depth - Least Cost Routing depth; the number of carriers that the call has been routed through to achieve call completion
  

Termination / Origination Media Tabs

Reporting > Relationship Performance Report 

The tabs report on the following metrics:

• Attempts - attempted calls
  

• Completes - completed calls
  

• Minutes - minutes completed on calls; determined by the rounding value chosen during the relationship configuration 
  

• ASR % - The answer-seizure ratios; the percentage of telephone calls which are answered
  

• ALOC - Average length of calls in minutes
  

• Revenue - amount of revenue generated in the specified time frame
  

• Cost - amount of cost supported in the specified time frame
  

• Profit - amount of profit generated in the specified time frame for
  

• Margin % - difference between the profit and the cost expressed as a percentage
  

• PPM - Profit Per Minute
  

• PRV - Predictive Routing Value
  

• NEPR % - Not Enough Profitable Routes as a percentage; If you have Profit Protection toggled ON and the system does not find a profitable route, the call will not connect but will be route advanced with the 503 SIP code
  

• SDR % - Number of calls with a duration of under 6 seconds
  

Termination / Origination Capacity Tabs

Reporting > Relationship Performance Report 

The tabs report on the following metrics:

• Signaling Ports - Number of signaling ports as a percentage of the total ports
  

• Media Ports - Number of ports supporting media filtering
  

• Answered Ports - Number of answered ports as a percentage of the total ports
  

• CPS - number of Carrier Pre-Selected ports as a percentage of the total ports
  

• CPS Ratio - Ratio between number of concurrent calls and CPS
  

• Attempted CPS - number of calls attempted through Pre-Selected Carriers
  

• Attempted Ratio - Ratio between attempted normal port allocations and CPS allocation
  

Capacity Group Report

Reporting > Relationship Performance Report > Capacity Group Report

The tabs report on the following metrics:

1. Signaling Ports - Number of signaling ports as a percentage of the total ports
   

2. Media Ports - Number of ports supporting media filtering
   

3. Answered Ports - Number of answered ports as a percentage of the total ports
   

4. CPS - number of Carrier Pre-Selected ports as a percentage of the total ports
   

5. CPS Ratio - Ratio between number of concurrent calls and CPS
   

6. Attempted CPS - number of calls attempted through Pre-Selected Carriers
   

7. Attempted Ratio - Ratio between attempted normal port allocations and CPS allocation
   

8. Bursting Report - Exports report which pulls peak utilization for the groups based on the timeframe specified.
   

Hourly Performance Report

Reporting > Hourly Performance Report

The Hourly Performance Report displays your network’s performance by hour based on the customer or vendor.

Termination / Origination tabs

Reporting > Hourly Performance Report > Origination / Termination

To filter the dates for the Performance report you need to:

1. Use the 
   

1. Predetermined time intervals
   

2. Calendar function and Generate
   

2. Pess Export
   

3. In the new window, provide a name for the exporting .csv file and press Export
   

The Termination and Origination tabs feature the following metrics:

• Attempts
  

• Completes
  

• Minutes
  

• ASR %
  

• ALOC
  

• Revenue
  

• Cost
  

• Profit
  

• Margin %
  

• PPM
  

• PRV
  

• NEPR %
  

• SDR %
  

• MOS
  

• LCR Depth
  

Traffic History tab

Reporting > Hourly Performance Report > Traffic History

To generate a Traffic History Report:

1. Select the time zone from the drop-down menu
   

2. Select the time interval for the report using the calendar tools
   

3. Select from the drop down menus
   

1. Customer / Vendor
   

2. Termination / Origination
   

3. Relationship
   

4. Trunk
   

4. Press Generate
   

The Traffic History tab features the following metrics:

• Date
  

• Destination
  

• Trunk Group
  

• Attempts
  

• Completes
  

• Minutes
  

• Revenue
  

Destination Performance Report

Reporting > Destination Performance Report

In this reporting window, you can view the performance of your network based on the destination of the call routing.

You can configure this report in the following ways:

• Attempts - attempted calls
  

• Completes - completed calls
  

• Minutes - minutes completed on calls; determined by the rounding value chosen during the relationship configuration 
  

• ASR % - The answer-seizure ratios; the percentage of telephone calls which are answered
  

• ALOC - Average Length of Call
  

• Revenue - amount of revenue generated in the specified time frame
  

• Cost - amount of cost supported in the specified time frame
  

• Profit - amount of profit generated in the specified time frame for
  

• Rate (International Only) - rate charged per minute
  

• Margin - ratio of profit to revenue.
  

• SDR % - Number of calls with a duration of under 6 seconds
  

• 404 % - Amount of attempts made to bad ANIs as a percentage
  

• 487 % - Request has terminated by bye or cancel as a percentage
  

• LCR Depth - Least Cost Routing depth; the number of carriers that the call has been routed through to achieve call completion
  

LATA-OCN Report

Reporting > LATA-OCN Report

This reporting tool allows you to view stats per LATA/OCN and Carriers instead as opposed to viewing them in a nested structure. From the dashboard you can:

1. Choose between the Origination and Termination report
   

2. Select the type of report
   

1. LATA
   

2. OCN
   

3. Relationship
   

3. Select the type of relationship
   

1. Customer
   

2. Vendor
   

The page reports on the following metics:

• Relationship
  

• Attempts
  

• Completes
  

• ASR
  

• Minutes
  

• Revenue
  

• Cost
  

• Profit
  

• Margin %
  

• SDR %
  

• 404 %
  

• 487 %
  

• LCR Depth
  

CDR (Call Detail Record) Diagnostic Report

This reporting tool enables you to retrieve Call Detail Records. You can identify both completed calls and live calls by using multiple filters.

Termination / Origination Tabs

Reporting > CDR Diagnostic Report

You can identify both Termination and Origination calls by selecting the appropriate tab at the top right of the page. Both tabs enable you to retrieve CDRs using the following filters:

1. Customer - select the customer based on the configured relationships
   

2. Vendor - select the vendor based on the configured relationships
   

3. ANI - provide the ANI
   

4. Dialed Number - provide the dialed number
   

5. Maximum Duration
   

6. Minimum Duration
   

7. SIP Caller ID
   

8. Call ended status
   

• All
  

• Completed
  

• Uncompleted
  

9. Cause Code - provide Cause Code
   

10. Call Path - This will pop up a window which shows the vendors that were tried and the SiP message received. 
    

11. Trace - This will trigger the download of a pcap for the call. You can open it using wireshark or any other pcap reading software you prefer.
    

12. Download CDR report
    

Lookup LRN

Reporting > CDR Diagnostic Report >Termination/Origination tabs

Lookup the Dialed number and retrieve the following:

• LRN - Location Routing Number
  

• OCN - Operating Company Number
  

• LATA - Local Access and Transport Area
  

• STATE - USA States
  

• RATECENTER -  geographically-specific area used for determining mileage and/or usage dependent rates
  

Fields

Reporting > CDR Diagnostic Report >Termination/Origination tabs

The CDR Report’s Termination and Origination tabs report on the following metrics:

• Date Time - date and time the call took place
  

• ANI - from number for the call
  

• DNIS - to number for the call
  

• LRN : LRN if the call was LRNed
  

• Release Cause: Reason for release code
  

• Release Code : SIP code
  

• Duration: Duration of the call
  

• Customer: Customer call came from
  

• Customer Trunk: Trunk group name
  

• Vendor: Vendor call went to
  

• Vendor Trunk: Trunk group name
  

• Orig Juris: call originated from jurisdiction
  

• Orig Cost: cost to the customer
  

• Term Cost: cost from the vendor
  

• PDD (ms): PDD of the call 
  

• Call Path: pop up window to show the b-leg call attempts and release codes
  

• Trace: pcap for the call
  

• Action: export the cdr for the call
  

CDR Export

Reporting > CDR Diagnostic Report

This tab enables you to view and download previous CDR exports.

Live Calls

Reporting > CDR Diagnostic Report

Note: You can also access the Live Calls report by navigating to Tools > Live Calls

The Live Calls report enables you to see the currently connected calls on your network.

You can filter the list of current calls using the following filters:

1. Incoming Trunk Group - Select the trunk group from the drop-down menu
   

2. Outgoing Trunk Group - Select the trunk group from the drop-down menu
   

3. Limit - the number of live calls to be displayed
   

You can also click on Refresh to update the list in case calls end and others have started.

Fields

Reporting > CDR Diagnostic Report > Live Calls

The CDR Report’s Live Call tab reports on the following metrics:

• Originating Relationship - the originating relationship the call is routed from
  

• Originating Trunk Group - the originating trunk the call is routed from
  

• Terminating Relationship - the terminating relationship the call is routed to
  

• Terminating Trunk Group - the terminating trunk the call is routed to
  

• Start - start time of the call
  

• ANI - Automatic Number Identification
  

• DNIS - Dialed Number Identification Service
  

• Duration - how long the call lasted
  

• Kill Call - manually operate to terminate the call
  

Filter Report

This report enables you to view the filters used from both a customer and a vendor perspective. It reflects the filters that have been set on the route plans.

Fields

Reporting > Filter Report

The tab reports on the following metrics:

• Relationship - select the relationship to report on
  

• Trunk Group - specified trunk group within the above relationship
  

• Attempts - number of call attempts
  

• 487 Count - number of calls terminated by bye or cancel
  

• SD Count
  

• NERP/PP Count
  

• ANI/PRV Count
  

• Dest. Count
  

• Total
  

PPM Distribution Report

Reporting > PPM Distribution Report

The Profit Per Minute Distribution Reports showcases which calls are the most profitable and their weight in the overall profit amount. The PPM Distribution Report has the following fields:

• PPM - Profit Per Minute
  

• Trunk Group - The trunk group with the associated PPM
  

• Completions - number of completed calls per trunk group
  

• Distribution (%) - the weight of the trunk group in the total profit as a percentage
  

ANI Performance Report

Reporting > ANI Performance Report

The Automatic Number Identifier Performance Report enables you to check on the performance of originating telephone numbers. The ANI Performance Report has the following fields:

• ANI - specific ANI which the following fields will report on
  

• Attempts - number of call attempts for the specified ANI
  

• Completions - number of completed attempts for the specified ANI
  

• ASR - answer-seizure ratio; percentage of telephone calls which are answered
  

• SDR - short duration ratio; percentage of calls that are less than 6 seconds in duration
  

• ACD - automatic call distributor
  

• PPM - the profit per minute of the specified ANI
  

• PRV - the process of using known historical behavior of each customer as it relates to each vendor and using that scoring system to determine the optimal routing order
  

• Action
  

SIP Reason Report

Reporting > SIP Reason Report

The Session Initiation Protocol Reason Report allows you to see from a Customer and Vendor perspective the SIP Request Message. The SIP Reason Report has the following fields:

• Name
  

• Attempts
  

• Percentage
  

Duration Report

Reporting > Duration Report

The Duration report enables you to see the amount of calls in each of the duration brackets from a Termination and Origination perspective for both Vendors and Customers. The duration of each bracket is as follows:

• Up to 6 sec
  

• 7-12 sec
  

• 13-18 sec
  

• 19-24 sec
  

• 25-30 sec
  

• 31-60 sec
  

• 60+ sec